Privacy Policy

1. Information We Collect

CrystalPulse collects information you provide directly to us, such as when you:

• Fill out our contact form or request information
• Subscribe to our services
• Communicate with us via email or phone
• Participate in surveys or provide feedback

2. Types of Information

Personal Information

• Name and contact information (email, phone, address)
• Company information and job title
• Business requirements and preferences
• Payment and billing information

Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referral sources and search terms

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our lead generation services
• Process applications and qualify potential clients
• Communicate about our services and respond to inquiries
• Send marketing communications (with your consent)
• Analyze website usage and optimize user experience
• Comply with legal obligations and protect our rights

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With service providers who assist in our operations (under strict confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service provider
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

13. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Juan Carlos Pacheco
CrystalPulse
53 Salacre Lane
Wirral, United Kingdom, CH49 0TN
Email: [email protected]
Phone: +447441445668